Support Packages

LOOKING AT MANAGEMENT IT? 
B2 STRATEGIC CARE
 

B2 Strategic provides a clear and comprehensive summary of your entire business network. We will advise you on how to read the results and how they can be used to save your business money. Directors will benefit from a regular monthly report showing:

Proactive, preventative maintenance solutions with no hidden costs. Implement your IT budget accurately.
SysCare is a unique and proactive support service that guarantees network stability and business continuity in a crisis.

SYSTEM ACTIVITY
Patch scans completed, total number times computers have been scanned for missing patches

PATCHES INSTALLED
Patches installed across the network

AUDITS COMPLETED
Computers audited for Software and Hardware changes

DISK SPACE USED
Displays the percentage of hard drive space used on either all computers or just servers. Figures relate to network drives or shared folders. A good status indicator is that the space used is less than 60%

NETWORK HEALTH SCORE
This is a weighted average calculation that provides an at-a-glance all network health score. Items are scored 0 (lowest) to 4 (highest). For example, disk space used under 50% will score a 4, disk space used over 80% will score a 0. Scores are totalled, averaged and weighted to generate a percentage

OPERATING SYSTEMS
Displays the different Windows operating system platforms installed on computers in the network. A good status indicator is that all mission-critical computers or servers have Windows 2000 or higher installed

PATCH STATUS
Displays the current number of patches which need to be installed on computers in the network. A good status indicator is zero un-scanned computers and a very low number of computers missing patches

ALERT NOTIFICATION
Displays the total number of each alert notification generated. Alerts are not generally bad or good. Alerts are the result of proactive monitoring of key system elements, and provide the basis for behind-the-scenes actions that keep the network healthy and operational

LICENCE SUMMARY
Display the total of all Microsoft Server, Workstation and Office licences.

If you would like to know more, contact us today. Call 0800 298 6025 or click here

DON'T HAVE AN IT TEAM?
B2 SYSCARE PROACTIVE

For a fixed monthly charge B2 can provide you with this proactive support:

Guaranteed response times (unlimited telephone support, engineers visits and remote management)

Proactive remote monitoring which enables us to identify, isolate and resolve any issues before they affect your business

True network stability, reliability and high performance delivered by a fully supported, remotely monitored IT infrastructure

Quarterly proactive engineer visits.

ALREADY HAVE AN IT TEAM?
B2 SYSCARE SUPPLEMENTARY

SysCare Supplementary offers your own IT support staff a point of contact for issues that have escalated and need an expert eye or use SysCare Supplementary to compliment your own IT department so they can focus on strategic IT projects that will benefit the business.

We will provide reports on your IT system which will highlight which systems need replacing or upgrading. Proactively preventing problems before they cause major disruption to the business.

NOT LOOKING TO COMMIT?
B2 PAY-AS-YOU-GO

If you don’t want to commit to using us on a regular basis, but want the assurance that you can call if you need help, why not choose our Pay-As-You-Go package?

   No commitment

   Quoted per job

   Focussed on your business best interests

   We are only a click or a call away!

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